By registering and using the bonus138 platform, you agree to comply with all terms and conditions set out below. Please read this document carefully — it protects your rights as a member and clearly outlines the responsibilities of both parties.
Important Note: This Terms & Conditions document is a legally binding agreement between you (the user) and bonus138. By creating an account, logging in, or using any part of the bonus138 platform, you confirm that you have read, understood, and agreed to be bound by all terms stated herein. If you do not agree with any part of these terms, please contact our support team or discontinue use of the platform.
The bonus138 platform is open to individuals who meet all of the following criteria without exception. It is entirely your responsibility to ensure you satisfy these requirements before registering an account.
bonus138 reserves the right to request age verification at any time. Accounts suspected of being registered by underage individuals will be suspended immediately while an investigation is conducted. Any winnings generated by accounts found to be in breach of the age requirements will be forfeited without compensation.
Each member is fully responsible for their own bonus138 account. During registration, you are required to provide accurate, complete, and up-to-date information. False or misleading information may result in account suspension or closure without prior notice.
Voluntary account closure can be requested at any time through bonus138 customer support. Any remaining balance will be processed for withdrawal within 3 business days of the request being received and verified.
Bonus138 supports a wide range of deposit methods commonly used in Malaysia. All deposits are processed in Malaysian Ringgit (MYR) and no processing fees are charged on standard deposits.
Minimum deposit into a bonus138 account is RM20. The daily maximum deposit is RM50,000 for standard accounts and can be increased based on your VIP level. All deposited funds must belong to you — using another person's payment method without their explicit consent is a violation of our terms and may result in account closure.
All deposit transactions on bonus138 are processed through a secure, encrypted payment gateway. Your card number or bank account details are never stored on bonus138's servers — we use a tokenisation system to ensure the security of your financial information.
Withdrawals of winnings from your bonus138 account are subject to the following conditions. Please read this section carefully before placing any bets.
Any attempt to withdraw funds linked to suspicious activity, fraud, or money laundering will be blocked immediately. bonus138 cooperates with the relevant authorities in such matters and reserves the right to report any suspicious activity.
Bonus138 offers a wide range of bonuses and promotions to both new and existing members. Each bonus is subject to its own specific terms and conditions as stated alongside the respective promotional offer. The general terms applicable to all bonuses at bonus138 are as follows.
For the standard bonus138 welcome bonus, the rollover requirement is 20 times (20x) the bonus value. Wagers placed in the Sports section count at 100%, casino wagers count at 100%, while voided bets or those with low odd multipliers (below 1.50) may not count in full.
All games available on the bonus138 platform — including Sports Betting (Malaysian Super League & EPL football, cricket, badminton), Live Casino (baccarat, roulette, blackjack), slots, poker, and e-sports — are subject to the specific game rules stated in the relevant sections of the platform. However, the following general rules apply to all game types.
All computer-based games on bonus138 use a Random Number Generator (RNG) system that has been independently audited. This ensures the fairness and randomness of every game outcome. Recordings of all live dealer table sessions are retained for 90 days for review purposes if required.
The bonus138 VIP Rewards Program is designed to recognise members who remain active on the platform. Enrollment is automatic for all registered bonus138 members. The following are the key VIP program terms you should be aware of.
To ensure a fair and enjoyable experience for all bonus138 members, the following actions are strictly prohibited and may result in account suspension or permanent closure, as well as forfeiture of all funds and winnings.
Bonus138 is committed to protecting every member's privacy. The collection, storage, and use of members' personal data is governed by the bonus138 Privacy Policy, which forms part of this agreement. Below is a summary of our privacy commitments.
For full details on how bonus138 handles your personal data, please refer to Privacy Policy our complete.
Bonus138 takes social responsibility seriously. We believe that online entertainment should remain within healthy and controlled boundaries. The bonus138 platform provides a range of tools to help members stay in control.
If you or someone you know is struggling with gambling, please contact the bonus138 support team or visit Responsible Gambling for further information and support resources.
The minimum age to use the bonus138 platform is 18 years. We actively employ age verification methods and maintain a zero-tolerance policy towards underage gambling.
Bonus138 provides an entertainment platform in a professional and responsible manner. However, there are several important liability limitations you should understand as a member.
Bonus138 reserves the right to amend, update, or modify these Terms & Conditions at any time. Material changes will be communicated to members via their registered email and in-platform notifications at least 14 days before taking effect. Continued use of the platform after the effective date of any such changes will be deemed as acceptance of the amended terms.
These Terms & Conditions are governed by applicable law. Any dispute arising in connection with the bonus138 platform that cannot be resolved through standard customer support channels will be addressed through the dispute resolution process established by bonus138. Members may submit a formal complaint via email to support@bonus138.run with the subject line "Formal Complaint", and we are committed to responding within 5 working days.
The latest version of bonus138's Terms & Conditions is always available on this page. The date of the most recent update is displayed at the top of this document. If you have any questions about these terms, contact us at support@bonus138.run or via 24/7 live chat on the bonus138 platform.
Six principles that underpin every term in this agreement and how we protect your interests
Every term at bonus138 is written in plain, easy-to-understand language — no confusing legal jargon. We believe members have the right to know exactly what they are agreeing to before signing up.
Members' deposit funds and winnings at bonus138 are held separately from the company's operational funds. This means your money is always secure and unaffected by the platform's internal operational activities.
If you are dissatisfied with any decision made at bonus138, a clear and transparent complaints process is in place. All complaints are handled within 5 working days by a team that operates independently from daily operations.
Whenever bonus138 makes material changes to these terms, you will be notified at least 14 days in advance via email and in-platform notification. You will always have time to read through the changes and make an informed decision.
Bonus138's terms are designed with the Malaysian user context in mind — from local payment methods to language used. The interests of Malaysian members remain the top priority in every policy we set.
Bonus138's Terms require the platform to provide effective self-control tools — deposit limits, loss limits, and self-exclusion. These are not optional — they are core requirements we consistently uphold.
The most frequently sought-after key information by members, all in one view
| Item | Limits / Conditions | Note |
|---|---|---|
| Minimum Age Requirement | 18 years old | Age verification is actively enforced |
| Minimum Deposit | RM20 | All Malaysian local payment methods accepted |
| Minimum Withdrawal | RM50 | To the same original payment method |
| Daily Withdrawal Limit | RM10,000–RM100,000 | Varies by VIP tier |
| Withdrawal Processing Time | 15 min – 2 hours | Faster for higher VIP tiers |
| Bonus Wagering Requirement | 20x the bonus value | Applicable to the standard welcome bonus |
| Maximum Active Accounts | 1 account | Per individual / IP address / payment method |
| Platform Currency | MYR (RM) | No foreign currency exchange |
| Data Storage | As required by law | 256-bit SSL encryption for all data transmissions |
| Complaint Response Time | 5 business days | For official complaints via email |
The most frequently asked questions from members about the bonus138 platform's terms of use
Register in under 2 minutes, deposit a minimum of RM20, and enjoy Malaysia's most transparent betting platform.
If any part of this document is unclear or you require further clarification, the bonus138 support team is available in English 24 hours a day, 7 days a week via live chat or email.
Email: support@bonus138.run
Set deposit limits, loss limits, or activate a self-break from your bonus138 account settings at any time. These tools are available free of charge to all members and can be adjusted to suit your needs.
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